Frequently Asked Questions
How can I book an appointment for diagnostic imaging services?
Booking an appointment for diagnostic imaging services is easy. You can schedule your appointment by contacting us via phone, text, or email. Our team is ready to assist you with the booking process.
What types of diagnostic imaging services are offered?
Ontario Imaging Diagnostics offers a variety of diagnostic imaging services, including X-ray, ultrasound, and vascular ultrasound, all delivered with a focus on compassionate care for our patients.
How can I access patient resources on the website?
Accessing patient resources on our website is simple. You can find a dedicated section for patient resources in the main menu, where you can access forms, guides, and helpful information to assist you with your diagnostic imaging needs.
What is the contact information for Ontario Imaging Diagnostics?
The contact information for Ontario Imaging Diagnostics is as follows: You can reach us by phone at [insert phone number], via text at [insert text number], or email us at [insert email address].
How quickly can I expect to receive my imaging results?
The timeline for receiving your imaging results can vary, but typically, you can expect to receive them within 24 to 48 hours after your appointment.
How do I schedule an imaging appointment?
Scheduling an imaging appointment is easy. You can book your appointment by contacting us via phone, text, or email. Our team is ready to assist you with the scheduling process.
What imaging services are available at OID?
The imaging services available at Ontario Imaging Diagnostics (OID) include X-ray, ultrasound, and vascular ultrasound, all delivered with a focus on compassionate care for our patients.
Can I get results via email?
You can receive your diagnostic results via email. Please ensure that you provide your email address during your appointment to facilitate this process.
What should I bring for my appointment?
For your appointment, you should bring your health card, any relevant medical referrals, and a list of medications you are currently taking. This will help us provide you with the best care possible.
Are walk-ins accepted for imaging services?
Walk-ins for imaging services are not accepted at Ontario Imaging Diagnostics. We encourage patients to book appointments in advance to ensure timely and efficient care.
How long does an imaging appointment take?
The duration of an imaging appointment typically ranges from 30 minutes to an hour, depending on the specific type of imaging service required.
What are the hours of operation for OID?
The hours of operation for Ontario Imaging Diagnostics (OID) are Monday to Friday from 8:00 AM to 5:00 PM, ensuring convenient access for all your diagnostic imaging needs.
Is there parking available at the facility?
Parking is available at our facility for your convenience. You can easily access our parking area when you arrive for your appointment at Ontario Imaging Diagnostics.
How do I prepare for an ultrasound?
Preparing for an ultrasound involves following specific guidelines. Depending on the type of ultrasound, you may need to drink water and avoid eating for a few hours beforehand. Always check with your healthcare provider for personalized instructions.
What insurance plans are accepted at OID?
Ontario Imaging Diagnostics accepts a variety of insurance plans. To confirm if your specific plan is accepted, please contact us directly for detailed information.
Can I request a specific imaging technician?
You can request a specific imaging technician at Ontario Imaging Diagnostics. However, while we will do our best to accommodate your preference, we cannot guarantee availability due to scheduling and staffing considerations.
How do I cancel or reschedule my appointment?
To cancel or reschedule your appointment, please contact us via text, phone, or email. Our team will assist you in making the necessary changes to your booking.
What safety measures are in place during imaging?
The safety measures in place during imaging include the use of protective equipment, adherence to strict protocols, and continuous monitoring by trained professionals to ensure patient safety and minimize exposure to radiation.
Are there any age restrictions for imaging services?
There are no specific age restrictions for imaging services at Ontario Imaging Diagnostics. We provide diagnostic imaging for patients of all ages, ensuring compassionate care tailored to individual needs.
How can I access my imaging results online?
Accessing your imaging results online is simple. You can log into our secure patient portal using your credentials, where you will find your results available for viewing and download. If you need assistance, please contact us.
What types of imaging technology are used?
The types of imaging technology used at Ontario Imaging Diagnostics include X-ray, ultrasound, and vascular ultrasound, all designed to provide accurate diagnostic results with a focus on patient comfort and care.
Is sedation available for certain imaging procedures?
Sedation is available for certain imaging procedures at Ontario Imaging Diagnostics. Please consult with our staff to determine if sedation is appropriate for your specific imaging needs.
How do I contact customer service for inquiries?
To contact customer service for inquiries, you can reach out via phone, text, or email. Visit our website for specific contact details and assistance with your questions.
What is the process for obtaining a referral?
The process for obtaining a referral involves contacting your primary healthcare provider, who will assess your need for diagnostic imaging services and provide a referral if necessary.
Are there any costs associated with imaging services?
The costs associated with imaging services vary depending on the type of service and insurance coverage. Please contact us directly for detailed pricing information and to discuss any potential out-of-pocket expenses.
How can I provide feedback about my experience?
Providing feedback about your experience is easy. You can share your thoughts by contacting us directly via phone, email, or text. Your input is valuable and helps us enhance our services at Ontario Imaging Diagnostics.
What languages are spoken by the staff?
The languages spoken by the staff include English and other languages to accommodate our diverse patient population. Our team is dedicated to ensuring clear communication and compassionate care for all patients.
Can I bring someone with me to my appointment?
You can bring someone with you to your appointment at Ontario Imaging Diagnostics. We understand the importance of support during your visit, and we welcome a companion to accompany you.
How often should I get imaging done?
The frequency of imaging should be determined based on your specific health needs and the recommendations of your healthcare provider. Regular assessments may vary, so consult with your doctor for personalized guidance.
What is the procedure for emergency imaging requests?
The procedure for emergency imaging requests involves contacting our facility directly. Patients or healthcare providers can call us to arrange immediate imaging services, ensuring prompt attention to urgent medical needs.
