When I walked in I was greeted with a smile, which these days is not usual anymore. Karen took care of the registration process very efficiently. All staff members are very friendly and everything went very smoothly.
Frequently Asked Questions
FAQs
How can I schedule an appointment?
No appointment is required for X-ray or BMD services, but appointment is required for all other services at Ontario Imaging Diagnostics. Booking an appointment is easy – simply take a picture of your Requisition and text it to 647-926-4880, call us at 416-443-2626, or click on the “Book Online Appointment” link at the top of this page. Our friendly staff will be happy to assist you in scheduling your ultrasound appointment at a time that is convenient for you.
Do you accept walk-ins for Ultrasound?
X-rays are by Walk In and are done on first come first serve basis. In case of busy days for X-rays we reserve right to stop taking more X-ray patients earlier than our normal closing time.
Do you accept walk-ins for X-rays?
X-rays are by Walk In and are done on first come first serve basis. In case of busy days for X-rays we reserve right to stop taking more X-ray patients earlier than our normal closing time.
Do you accept walk-ins for BMD?
For BMD you don’t need to book an appointment. BMD is by Walk-in.
What is the typical duration of appointments?
Most appointments last between 15 to 30 minutes.
Do I need a requisition/referral to do a test?
Yes, you will need a requisition/referral signed by your physician or midwife.
Do you accept requisitions made of other clinics?
Absolutely yes, we accept all signed and completed requisitions from your physician or midwife or Registered Nurse made of any clinic.
Do you cater to non-OHIP patients?
Yes, we do. Kindly contact us for pricing details. We accept cash payments only.
Is there complimentary parking available on site?
We have ample free parking spots available at our medical building.
How quickly can I schedule an appointment at Ontario Imaging Diagnostics?
We offer same-day appointments for most of the tests. Some of our centers are open all 7 days of the week, which gives you flexibility to book an appointment for your tests at your convenience.
When can I expect my results to be sent to my family doctor?
For general, non-urgent cases, reports are faxed within 2-3 business days. In urgent or emergency cases, a verbal report will be provided.
Do you provide printouts for pregnancy scans?
Yes, we do provide print-outs.
Can my friend or family member accompany me in the examination room during my test?
Unfortunately, only patients are allowed in the exam room. However, if assistance or translation is required, family members are encouraged to remain in the room with the patient.
Can my husband accompany me for my pregnancy scan?
Your husband will need to wait until the scan is completed. However, he will be called in for a brief ‘show-and-tell’ afterward.
Can I receive my results immediately from the Technologist?
Technologists are not authorized to provide results. You will need to follow up with your referring doctor for your results.
What Our Customers Say About Us?
Mayan
I recently visited without an appointment, and I must express my gratitude for the outstanding service provided by the front desk lady. Her attentiveness and understanding of my situation were truly commendable. Without hesitation, she efficiently arranged an appointment on the spot, making the entire process seamless. The friendliness and professionalism exhibited were beyond expectations, leaving me thoroughly impressed. I wholeheartedly recommend this establishment for their exceptional customer service and the ability to turn an impromptu visit into a positive and stress-free experience. Five stars well-deserved!
H B
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Clinic Hours:
- Monday-Friday: 8:30 AM to 4:00 PM
- Saturday: 9:00 am to 2:00 pm
- Sunday: Closed
NOTE: X-rays are by Walk In and are done on first come first serve basis. In case of busy days for X-rays we reserve right to stop taking more X-ray patients earlier than our normal closing time.
